Frequently asked questions

Quick answers about using BOSTOP.

What is BOSTOP?

BOSTOP is a business workspace for recording sales, managing products and stock, tracking orders, purchases, customers and your team, all in one place.

How do I create an account?

On the sign-in page choose “Create business account”, fill in your details, accept the Terms & Conditions and Privacy Policy, and submit. Confirm the email we send you, then sign in.

Is there a free trial?

Yes. New business accounts start with a free trial. Your current plan and renewal date are shown in the app.

I forgot my password. What do I do?

On the sign-in page type your email, then tap “Forgot password?”. We will send a reset link to that email. Check your spam folder if you do not see it.

How do I add staff?

Open Admin & team, add your team member with their role, and they can sign in with their own email. Owners decide what each role can see and do.

How do I add a product?

Go to Products & stock and add the product with its name, price, cost and stock quantity. You can also add a SKU, barcode and photo.

How do I record a sale?

Open Point of sale, search or scan products, add them to the sale, choose the payment method and save. A receipt can then be printed or shared.

What if a customer has not paid fully?

Choose a credit / pay-later option at checkout and enter the customer’s contact. The balance is tracked under Orders & sales.

How do I change my business name or logo?

Manage these from your Account section. Your logo then appears in the menu and your business name appears in the menu and on receipts.

Is my data safe?

Your data is stored on secured cloud infrastructure with access controls and encrypted connections. Read more in our Privacy Policy.

Can I use BOSTOP on my phone?

Yes. BOSTOP works in your phone browser and adapts to smaller screens.

How do I contact support?

Open Business setup → Help & support or go to our Support page.

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